Shipping Policy

We offer free shipping for all orders over $60. 

Order processing takes 1-3 business days before shipment. Once your item has dispatched, the estimated delivery time is:

- Canada: 5-10 business days
- USA: 5-10 business days
- Europe: 6-12 business days
- Australia: 6-12 business days
- UK: 6-12 business days
- Rest of world: 14-20 business days

Returns & refunds

We have put so much love into Pookie the Panda and we're confident you will love it too! This is why we have a lifetime money-back guarantee.